To help you organise who does what, Dokeos offers 6 profiles : Human Resources manager, System administrator, Sessions admin, Trainer (or Teacher), Coach (or Tutor) and Learner (or Student). User rights proceed by concentric circles: level N+1 has all the rights of level N and more. The HR manager is an exception: he does not have more system rights than the admin as he is not able to administer the system, he only has a global view on reporting data. The coach profile will appear only at training session creation through a scroll list of coach candidates for the session.
Example situation : we are in a multinational company. Alice is at the origin of the project. She gets HR manager rights and acts as a project manager. She supervises processes, checks learners' progress in the reporting area. Paul is the system administrator. He gets admin rights and imports users lists from the company databases through Excel files or connects Dokeos to the company LDAP directory. The company has 3 local centers in London, New York and Shanghai. In the Shanghai center, Ping is a local HR manager that gets session admin rights and is then able to register his employees in training sessions. A series of authors or content experts (in both New York and Shanghai centers) get trainer rights to import courses, tests and learning activities in the system. Chang is a coach. He supervises 30 people in the Winter 2008 Shanghai New Hire training session. Tien-Mu is a new hire, she gets learner rights and is registered in the session supervised by Chang.
To edit a user profile, login as admin, search the user name, edit his profile and scroll down the profiles list.